In our experience, IT systems are quite often obsolete by the time they are deployed because organizations are dynamic and go through stages that require varying levels of sophistication in support systems. We believe that the logical process for effective IT deployment is to plan, design, implement, operate and adapt for future growth.

In the early stages of a company’s lifecycle, inventory monitoring, element management and planning take priority. Then the emphasis evolves to billing and subscriber management, financials, capacity planning and performance management. As the company matures, the needs change to sales force automation, data warehouse, marketing tools and web enabled self-care application integration.

We believe IT should not have a life of its own. It should support business functions and be scaled in a predictable way to meet the growing needs of internal and external customers.